Online reputation management (ORM) is one of the most important public relations roles in e-commerce. When someone googles your brand name, you want everything your customers […]
With freedom of information and the importance of journalism in our country, slander is a difficult and touchy subject. Just look at the recent case of […]
The world of public relations and marketing is changing faster than ever before. Whenever a company makes the headlines with particularly great, or particularly terrible campaigns […]
Customer reviews and testimonials are such an important part of online relationship management. It’s often the first thing customers look at when they’re trying to buy […]
We know, the world of digital marketing is peppered with acronyms. SEO, CRM, PPC, PR – and ORM. ORM stands for “online reputation management” and while […]
Everyone has two sides to their public image. They have the positive side, which helps make good first impressions and gains positive media and “word-of-mouth” in […]