Google is the most relevant source of information for the modern consumer. When a business name is searched, this name will show up, showing a map location as well as any available customer reviews. Google My Business is an online tool which allows business owners to claim and manage their listing.
First off, you’re doing the right thing by seeking more Google My Business reviews. Your online presence is a vital aspect of success in today’s marketplace and you want as much online interaction as possible, preferably positive.
Make sure that you have claimed your business and verified the listing on the Google My Business site. You will also want to check your profile, making sure that it is updated with the most up-to-date information.
Next stop, attract good media!
Always consider the idea that if a customer is truly pleased with their service, they should not mind leaving an online review. The easiest way to get reviews should be by, simply, asking for them. Every time a customer has praise, thank them, then ask if they would consider leaving a Google My Business Review. You can also share direct links to the review page in your online campaigns (e-mail outreach, twitter, Facebook, etc.). Other options include offering a monthly raffle, or some type of incentive, for customers that leave reviews. This is a great way to promote customer reviews without buying them, which is something that a business should never do.